Branding Total Rewards: An Origin Story

An HR team at a large company conducted a conjoint employee survey. The results were surprising. Employees unequivocally felt their Total Rewards were lacking. Third-party data showed otherwise. Objectively, a name-brand HR consultancy confirmed the company’s Total Rewards were at least as good as—and in many cases better than—that of their competitors. Clearly, there was […]

Change the narrative, change the experience.

NYC skyline

By nature, I’m not a morning person. I don’t care how life-changing waking up at 4 or 5 A.M. may be, I’ll find other ways to change my life thank you very much. Since I’m not a morning person, I was infuriated when my dog woke me up before sunrise because he needed to go […]

WTF United Airlines?

airplane

United Airlines has gotten some bad press in the past 12 months. Between forcibly removing a passenger from a plane, changing their ticket structure, and part of a plane’s engine falling off, it’s been a rough go. If bad things happen in threes, you would think they would be done, right? Unfortunately for them, that doesn’t […]